Returns Policy

At Supplyno, we aim to provide products that meet your expectations and needs. If you are not fully satisfied with your purchase, we offer a straightforward returns policy to ensure a smooth and convenient process.

Eligibility for Returns

• Timeframe: Items may be returned within 30 days of receipt.
• Condition: All returned items must be in their original condition, unused, and in the original packaging with all labels and tags intact.
• Exclusions: Certain items are non-returnable, such as perishable goods, custom orders, and clearance items (if applicable).

Return Process

1. Request a Return: Email our customer support team at info@supplyno.com with your order number and reason for return.
2. Approval: Our team will review your request and provide return instructions. Approved returns will include a Return Merchandise Authorization (RMA) number.
3. Ship the Item: Pack the item securely and include the RMA number. You will be responsible for the return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).

Refunds

• Once we receive and inspect your return, we will process your refund to the original payment method. Please allow up to 10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Exchanges

We offer exchanges for items that are defective or damaged. If you need to exchange an item for the same product, please contact us at info@supplyno.com.

Contact Us

For any questions about our returns policy, please don’t hesitate to reach out to our support team at info@supplyno.com. We’re here to help ensure you have a positive experience with Supplyno.